Service

At Deployus, we offer an array of professional I.T. support services that include a 24-hour helpdesk, a maintenance program and monitoring program that works to ensure continual peak network performance.

Managed I.T. Services & Technical Helpdesk Support

The Deployus Service Desk is staffed by a team of highly trained Helpdesk Support Engineers who are ready to help with your I.T. support. Providing managed I.T.  services and helpdesk support for our clients is a fundamental part of what we do and one of the most important services that we offer. 

Operating as a unified managed I.T. support team ensures we are in the perfect position to identify consistent issues that may have a common root cause. This allows our Brisbane based helpdesk support specialists to respond proactively by providing quality technical support and advice no matter where you are, often leading to superior longer term solutions. While our managed I.T. Brisbane Helpdesk is manned during extended business hours Monday to Friday, our after hours remote helpdesk support team are always available for emergencies and outages of critical systems.

At Deployus, we have mature technical support processes in place which include formal escalation arrangements and priority 1 incident reporting, with our Helpdesk Support Engineers following strict protocols when resolving clients’ I.T. network issues. This ensures that your issue is rectified in the most timely and efficient manner possible, reducing operating costs whilst allowing your team to maintain high levels of productivity. Our helpdesk support experts are here to help you in any emergency situation. 

Our Brisbane helpdesk support team pride themselves on their high levels of remote support expertise. If that sounds like something that’s important to you, deploy our technical support team for your business today.

 

Currently the Deployus Service Desk is manned from 6am to 7pm Monday – Friday. Call us on 1800 DEPLOY (1800 337 569) today to find out how our Brisbane helpdesk support team can help with your Managed I.T. Support.

We first engaged Deployus in 2016 for a hardware installation and found them to be professional and responsive. Since then we have expanded the relationship to include a tenancy in their Hosted Exchange Environment. The Exchange migration process was effortless and we experienced almost no issues and with no loss of production time. Along with the excellent Help Desk Support team who handle any day to day issues, Deployus understand the special needs of a Not For Profit Organisation and we would recommend them to anyone. – Craig Philp, Givit.org.au

We Understand that Buisness Continuity is Critical in Times of Crisis or Disaster

When things go wrong, we step in, take control, join the dots and make everthing work the way you expect it to

We Understand that Buisness Continuity is Critical in Times of Crisis or Disaster

When thing go wrong, we step in, take control, join the dots and make everything work the way you expect it to

Contact Us

Have questions about our managed I.T. services, or would like to work with us? We can’t wait to hear from you.

Our Goal is always to provide a managed I.T. network solution that matches your current needs and that takes into account what’s around the corner






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