Service

At Deployus, we offer an array of professional I.T. support services that include a 24-hour helpdesk, a maintenance program and monitoring program that works to ensure continual peak network performance.

Technical Support

The Deployus Service Desk is staffed by a team of highly trained Deployus Engineers. Providing technical support is a fundamental part of what we do. Operating as a unified team ensures we are in the perfect position to identify consistent issues that may have a common root cause. This allows us to respond proactively by providing quality technical support and advice, often leading to superior longer term solutions. While our Service Desk is manned during extended business hours Monday to Friday, after hours remote support is always available for emergencies and outages of critical systems.

At Deployus, mature technical support processes are in place including formal escalation arrangements and priority 1 incident reporting, with our Engineers following strict protocols when supporting clients’ networks. This ensures your issue is rectified in the most timely and efficient manner possible, reducing operating costs whilst allowing your team to maintain high levels of productivity.

Our team members pride themselves on their high levels of remote support. If that sounds like something that’s important to you, deploy our technical support team for your business today.

Currently the Deployus Helpdesk is manned from 6am to 7pm Monday – Friday

We create and deliver networks in both physical and virtual settings. We make sure they are fit for purpose. Then we support them and sustain them with a standard of service, care and commitment that is revolutionary.

We Understand that Buisness Continuity is Critical in Times of Crisis or Disaster

When things go wrong, we step in, take control, join the dots and make everthing work the way you expect it to

We Understand that Buisness Continuity is Critical in Times of Crisis or Disaster

When thing go wrong, we step in, take control, join the dots and make everything work the way you expect it to