Author: Peter Graham

Essential Key Performance Indicators for Small and Mid-Size Business

Understanding your customers’ opinions, attitudes, and emotional connections to your brand is called brand sentiment. This leading indicator can help inform how you’re doing in terms of your customer experience, product quality, price competitiveness, and loyalty.

Sign up to stay in touch and download the e-book “Essential Key Performance Indicators for Small and Mid-Size Business.” Once you’ve measured your business outcomes from brand sentiment, let us know when you’re ready to make a change.

Kenyan company improves food quality from farm to fork with Microsoft cloud solutions

Farmer’s Choice, a Kenyan meat company, wanted to ensure they stayed efficient in terms of pricing, wastage, and the use of products in the factory. With the help of Dynamics 365 Business Central, Microsoft 365, and Azure with Internet of Things sensors, food traceability became a reality with visibility into the full lifecycle of production. This allows the company to automate and reliably track data such as weights and inventory levels, and respond proactively to supply and demand changes.

Low-code drives business transformation

Now is the time to use Microsoft Power Apps to boost your business, streamline employee productivity, and solve your unique challenges with easy app development. Forrester Consulting named Power Apps a leader in low-code platforms. See the award-winning stats here.

Nebraska Furniture Mart embraces Microsoft 365 to work smarter

What do you do when faced with disparate solutions for hybrid work? Microsoft Teams creates the digital equivalent of the spontaneous communications that happen in an office setting, so employees feel connected, collaborative, and safe. Nebraska Furniture Mart (NFM) implemented Microsoft Teams in their effort to streamline communication tools. The combination of Teams and a hybrid work policy expanded their recruiting area, drawing talent by offering leading-edge tools and a people-first culture.

Consolidating on a single solution drives efficiency and collaboration, improving customer service—all while saving costs.

The value of low-code: turn your bright ideas into brilliant apps

Low-code unlocks team innovation and turns ideas into brilliant apps. Microsoft Power Apps allows fast and secure app development with its simple pre-built templates, adding value to your business. Low-code is the key that empowers developers across all skillsets. See Microsoft Power Apps full benefits here.

Connect your business to drive productivity and profits

With Microsoft Dynamics 365 Business Central, you can connect operations across your business and supercharge your growth.

Legacy systems can’t always manage the complexity of a growing business. Incomplete data and tedious reporting can create blind spots that lead to faulty decisions. With Dynamics 365, you can create a single source of truth by seamlessly sharing data across every line of business, helping your employees work faster and smarter.

This detailed infographic shows what’s driving the need for new ERP systems and the advantages of Dynamics 365 Business Central.

Why your business should be based on the recurring revenue model

It’s possible to build a successful business on one-off sales, but nowadays it can be tough to make this traditional model sustainable. If you’re thinking about starting your own business or taking the one you currently have to a new level, then you should give serious thought to the recurring revenue model, where customers pay a monthly or yearly fee.

Whether you’re in the business of software, content creation, physical products, or productized services, the recurring revenue model is based on predictable revenues occurring at regular intervals—and that might just be the secret to success.

To Make Hybrid Work, Solicit Employees’ Input

Desk with two chairs on either side with computers, books, a phone and coffee mug on the table.

By now you’ve probably implemented at least a partial hybrid work model, but does it take into account the needs of your employees? Learn what questions to ask to develop the best plan for your business, some scenarios to consider, and why flexibility to pivot may be critical to your organization’s survival, even if things seem to be working.

Hybrid Work: A Guide for Business Leaders

Hybrid work has been a big shift, and Microsoft leaned into their growth mindset culture to take a ‘learn it all’ approach in adapting to the reality of modern customer and employee needs. The result? A guide for leaders about how understanding people, places, and processes can enable innovation and success.

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Reimagine the Flow of Work in the New Hybrid Work Reality

The hybrid work model is here to stay. As office and remote work continue to evolve, business leaders are looking for a new operating model. Microsoft 365 products like PowerPoint Live, the Teams camera feed, Microsoft Whiteboard—and devices like Surface Hub—encourage digital collaboration.