The Future Of Cyber Security

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Technology has advanced quicker than most people could have imagined. Whether you work in the IT industry or heavily rely on technology within your company, it’s important to stay up to date with the latest technologies. The next best thing is to be one step ahead of the advancements – that’s why we have identified current trends to help predict the future of IT security and cyber security.

Artificial Intelligence

The rise in Artificial Intelligence and the increasing accessibility of it all makes us feel as though we really are living in the future. As with every other form of technology, AI has also been exponentially advancing. With AI being used to create automated processes, data collection and analysis, and decision-making, there could be an increase in cyber security risks. Hackers can target AI systems as they attempt to mine large amounts of important data.

Though this could be a rising threat, there’s also the flipside: AI can help with cyber security services. Cybersecurity developers can create and implement AI in a way that helps identify and resolve any vulnerabilities. With this, it’s predicted that there will be a surge in cybersecurity companies utilising AI to repel any threats and attacks.

Hacking

With all that being said for the rise in AI, there too has been an increase in hackers and cyber attacks. Techjury reported that in 2022, globally, over 30,000 websites are hacked each day and it’s estimated that every 39 seconds a cyber attack occurs. This is because accessibility to and knowledge of technology has improved over the years globally.

Following the trend of increased hacks, we can forecast that there will be an increased demand for cyber security services. Consumers and organisations seeking support and protection against hacks could expect to see an increase in offerings or even pricing.

Reduced Talent Pools

Despite the increase in demand for cyber security professionals, there’s been an observed reduction in qualified individuals. The Global Information Security Workforce projected that by 2022, the gap between qualified people and available job positions will be 1.8 million jobs. 

This means that organisations will likely struggle to hire in-house IT and cyber security experts, leaving them vulnerable to external and internal threats. In order to overcome this obstacle, organisations will have to consider working with external Managed Service Providers such as Deployus to secure their important information. Further, these providers will be working to train up workers in the field and campaigning against the misrepresentation of women in the field to help reduce the worker gap.

Social Engineering Threats

The safety of online communication is on the rise. Large communication platform companies are addressing the social demand for more secure messaging systems. This will have a direct impact on how securely employees will be able to share information on company networks. However, there is always the risk of human-error. 

Scam and hack threats present themselves in many different formats. Lately, there has been an influx in email and text message phishing techniques. Employees are vulnerable to clicking infected links in emails and messages unintentionally. It’s important to train up your team to avoid any potential threats and set up effective security measures to prevent infected messages.

Cloud Computing

An ongoing and unfading trend within cyber security is that of the cloud. This service has made it easier and quicker than ever for individuals and companies to quickly store large amounts of data off-site. However, there is a growing concern with the overall safety of this process. 

Inattentive management of cloud storage or poor authentication can create vulnerable spots in cloud storage. With this, there’s a greater demand for professional monitoring of off-site data storage. For more information about this service and how a Managed Service Provider maintains the security, visit our blog about Disaster Recovery As A Service.

Future-Proof Your Systems

With these identified trends in cyber security, your company is better able to learn about and begin implementing better security measures. Remaining aware of upcoming technologies is an important, yet time-consuming and mind-boggling task. Engaging in work with a Managed Service Provider saves you time, money, and resources when setting up and monitoring cyber security technologies. Contact Deployus today to future-proof and safeguard your company’s information and data.

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    Disaster Recovery As A Service (DRaaS)

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    Over recent years, everyone seems to be referring to “The Cloud,” presenting itself as a mysterious and almighty solution for all data and information storage. The reason this has spiked is because computers and physical harddrives can only handle so much until they’re full beyond use. When you’re working within a major company with never ending influxes of important and valuable data, this is a real issue. On top of this, the threat of losing external hard drives, not being able to save files, or the risk of cyber attacks means that companies have been turning to cloud storage as a solution.

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    The Benefits of IT Outsourcing

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    As the world turns to technology for business solutions, IT support services have become increasingly in demand. Well maintained and optimised IT systems are at the core of a successful company, however, without an aligned and qualified service provider, this can be difficult to achieve. Luckily, the progression of technology has introduced the possibility of outsourcing, which has significantly increased the ability of companies to engage with IT Managed Service Providers (MSP) across borders and seas. Read on to learn more about the benefits of outsourcing IT support.

    What is outsourcing?

    For years, companies have been using outsourcing solutions to improve efficiencies and reduce overhead costs, however, demand for and reliance upon outsourcing significantly increased as a result of the pandemic. This process, known as outsourcing, is the business activity of engaging with an external provider, either overseas or locally, to handle different core company functions, including technological support.

    Specifically, outsourced IT support is the act of engaging with and working alongside an external Managed Services Provider. The contract between your company and the MSP can include support with general corporate IT issues, building and maintaining IT infrastructure, and cybersecurity solutions.

    What are the key benefits of outsourcing IT support with Deployus?

    There are many reasons companies are increasingly engaging in outsourcing practices for IT support services. Some of the key benefits of outsourced IT support include:

    1. Saving money on overhead expenses and wages. 

    Outsourcing means your company can reduce costs on building facilities, purchasing equipment, and recruitment. External MSPs are already well-established and fully equipped with all essential resources, which means when you partner with outsourced IT service providers, you don’t need to spend time or money building facilities for an in-house team.

    1. Greater access to professional service providers. 

    A time-consuming factor of establishing an in-house IT department is recruitment. Building a qualified and aligned team can be difficult and requires a lot of time and money in the hiring phase and may require the costly relocating of talent. When you choose to outsource IT support, you can reach a larger pool of talent and connect with teams and companies outside of your limited local area. You will also have the benefit of working with a dedicated IT support team, who are experts in IT infrastructure, data security, and more.

    1. Around-the-clock IT support and assistance.

    Deployus offers 24/7 service desk support, which means the team is always on-call for your convenience. Our around-the-clock support means that your company will be able to rely on Deployus to protect your company against any disaster or assist with any technical issues no matter what time they occur. 

    1. Increased efficiency and productivity.

    Outsourcing IT responsibilities and tasks allows your company to focus on core profitable functions. Reallocating the IT servicing processes to an external MSP means your company’s in-house team members can focus on their day-to-day activities, increasing productivity and efficiency. 

    1. Reliable and effective integration of IT processes.

    Deployus is well-trained and highly-experienced with different IT solutions, softwares, and strategies, saving your company time and money on research and implementation. When you outsource IT functions to Deployus, your company can benefit from industry-leading services and technology for business continuity, cybersecurity, and cloud solutions.

    Outsource your IT support services today

    The team at Deployus is dedicated and well-equipped to service and support companies near and far. We offer high-quality IT support services to many existing Brisbane-based companies, as well as overseas and interstate clients, guaranteeing them innovative technological solutions and great customer support. We offer services in disaster recovery, network services in design and virtualisation, creating cloud solutions, and 24/7 service desk support. 

    Contact Deployus today to discuss outsourced IT support services for your company.

    Disaster Recovery Services

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    The progression of technology has benefited companies of all kinds worldwide. From easier means of storage to streamlined work processes, and management of customer relations, the advantages of technology go on. However, there is always the risk of disasters, which can result in the loss of all important company information. For this reason, it’s essential to have a disaster recovery plan to ensure continuity of business operations.

    Types of Common IT Disasters

    There are a range of serious events that can threaten your company’s valuable information, data, and technological processes. Inefficient preventative management can result in a complete stop in business operations, monetary losses, and customer frustrations. These disasters include:

    • Natural disasters, such as floods, fires, or earthquakes
    • Cyber attacks
    • Equipment or infrastructure failure
    • Power outages
    • Human error

    To counter these issues, you can enlist the help of IT Disaster Recovery services.

    What is Disaster Recovery?

    Disaster Recovery is a system or plan that is implemented to help businesses efficiently respond to disasters in order to minimise damage. Recovery plans often involve types of preventative management, including offsite data storage, cloud backup, and on site storage. These recovery plans are detailed in a formal document, which outlines the protocol and strategy for responding to disasters or disruptive events. Effective disaster recovery allows businesses to resume everyday functions and operations through the easy retrieval of valuable information and digital work processes.

    The Importance of Disaster Recovery

    Disasters such as cyber attacks, viruses, power outages, and infrastructure failures can significantly disrupt your business operations, and in more severe situations bring operations to a complete stop. Disruptions of any kind can result in customer complaints, interrupted business processes, or loss of information. Without an effective IT Recovery Plan, your business cannot quickly recover and resume operations, which could result in monetary losses and even a damaged reputation. Therefore, preventative management and a solid recovery plan are crucial for ensuring business continuity. The implementation of recovery protocols safeguards your company against unprecedented threats and events, which can negatively impact customer relations, revenue, and day-to-day operations.

    Maintaining Your Disaster Recovery Plan

    Whilst a solid recovery plan is a great defence for your company, without regular testing, there may be major flaws in the plan your company is unaware of. It’s important to perform regular tests to identify and resolve any issues before a crisis hits. The more frequently you test the recovery plan, the more secure you can feel that your company’s important information can be recovered. However, these tests can be complex and time-consuming. For this reason, it is beneficial to work with a dedicated Managed Service Provider that ensures your company is always highly protected against any disaster. Deployus is an industry leader for business continuity and is dedicated to ensuring all clients have flaw-proof recovery plans.

    Building A Reliable Recovery Team

    Working with a reliable team to implement the recovery plan is highly important, because the right team will build a tailored and secure plan suitable for the company. A team of specialised IT professionals can form the highest-quality and most secure risk management plans. Deployus is a leading Managed IT Services company, with a highly-qualified team of IT specialists and engineers dedicated to improving business risk management and connectivity. 

    Contact Deployus today to establish or test your IT recovery plan today.

    4 ways an MSP helps proactively manage your IT environment

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    Two men and a woman in a computer lab looking at a clipboard

    Freak weather events. Global pandemics. Supply chain gridlocks. Last year businesses experienced multiple waves of serious and disruptive events. Some were crippled by the unexpected. Others didn’t miss a beat.

    Of those that fared well, many worked with third-party IT service companies known as managed service providers (MSP) to handle important security and operational tasks.

    Think working with an MSP might be key for your business continuity, too? This primer covers what they offer and how to choose.


    What is a Managed Service Provider?

    Managed service providers (MSPs) offer businesses a way to outsource everyday IT services from server management to network maintenance. They handle the physical infrastructure as well as any specific apps the organisation requires.

    Since their work can be handled remotely, it generally results in operation enhancement as well as overall cost savings. So long as it’s not a customer-facing task, these efficiency experts usually come out ahead when compared to other on-demand models.


     

    “These efficiency experts usually come out ahead when compared to other on-demand models.”


    Benefits to your business

    The advantages of working with an MSP are multifold.

    When a business initially engages a managed service provider, they’ll conduct a thorough review of its operational processes around everything from payroll to vendor relations. In doing so, they can identify areas of inefficiency and streamline different procedures throughout the organisation.


    What other improvements can you expect?

    1. Let’s start with cost. If cashflow is a consideration (and really, when is it not) MSPs offer businesses insulation from the unexpected. Most charge a flat monthly fee that covers unplanned repairs or services. They also reduce the on-staff IT personnel and tools needed in-house.
    2. MSPs can make your business more cybersecure. They work to protect your network from attack and help implement disaster recovery plans to prevent data loss.
    3. They increase your uptime. 24/7 network monitoring is a proactive approach that keeps eyes on your system at all times. MSPs also perform necessary routine maintenance that helps avoid issues in the first place.
    4. Reporting overviews are another draw. The more insights decision-makers have, the better they can manage. MSPs provide a bird’s eye view of the entire enterprise and help with data analysis.

    What to look for in an MSP

    Whether it’s your first time using a managed service provider or you’re not happy with the one you have, consider these questions as you start your search.

    • Does the MSP have different bundled offerings? All clients are different, and good MSPs understand that. They typically pre-package a few services together to accommodate specific needs, but don’t operate on an ad-hoc or break-fix approach.
    • Do they bill up front or on a recurring basis? Some charge a fee once you sign with them and then bill you monthly. Whatever the payment terms, you should be invoiced at the same time each time. Read your contract and if there’s mention of fees outside this monthly scope, look elsewhere.
    • How responsive are their technicians? You want to ensure the MSP employs expert technicians. Since they’re the ones who will be servicing your business’ greatest assets (your data and network), it’s important they’re dedicated and know what they’re doing. Remember that responsiveness should extend to their help desk services, too.
    • Are their reviews plentiful and positive? A good managed service provider will have lots of public reviews across different platforms, in addition to customer testimonials. Use these to verify they have demonstrated value for other organisations who have hired them. Also look to see if they respond to negative reviews, and how. Sense them acting unprofessional? Move on.

    In short, if your SMB could use some help keeping its IT infrastructure cyber safe and always on, an MSP should be the next call you make. Just do your research to make sure you’re getting a reputable tech at a fair price.

    Get in touch with Deployus below

    What is digital transformation? A necessary disruption

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    Accelerated by the COVID-19 pandemic, companies are embracing digital transformation to redefine how they use technology, people, and processes to grow and diversify while striving to meet constantly changing customer expectations.

    Emerging technology and revamped processes are important for digital transformation—but nothing is more important than having the staff with the right sets of skills.

    Learn the five basics steps of digital transformation, and see how organizations are applying new business models, discovering new revenue streams, and avoiding common pitfalls.

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    Risk management best practices

    Part of running a business is managing risk—but what are the latest hot spots? Our latest infographic shows you what to watch out for, from compliance to cyber threats and several other areas of potential concern.

    Review our latest infographic for risk management best practices to keep in mind as you manage and grow your company.

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    10 Ways An IT Managed Service Provider Helps Drive Growth

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    10 Ways An IT Managed Service Provider Helps Drive Growth

    A group of people sitting in an office working on their laptops while talking

    10 Ways An IT Managed Service Provider Helps Drive Growth

    Technology is deeply intertwined with the success of today’s leading businesses. As a business professional, technology is the backbone of every single one of your daily tasks. From generating new leads and closing deals with clients to managing employees and inventory – everything hinges on how well-equipped your digital tools are for each day.

    With so many business functions now moved to cloud-based apps, a robust, reliable network and rock-solid IT systems are more important than ever. Even if your IT staff is excellent, there will always be times when they can’t solve an issue right away. This leaves nothing but the messages of frustration from your employees who are unable to do their jobs until IT gets everything up and running.

    An IT Managed Service Provider can ease the burden on your in-house IT team, so they can focus on activities that drive strategic growth rather than day-to-day operations. With less time spent on humdrum routine work like daily service and support, they can concentrate on leveraging the best software solutions for your organisation and boosting productivity across departments with your IT infrastructure. If you operate with an extremely light IT team, a managed service provider can pick up the slack and help in these areas too.

    In this blog post, we’re going to cover 10 ways an IT managed service provider can help you grow your business. But first…

     

    What Is An IT Managed Service Provider?

    Right now, you’re probably asking yourself a question: What does an IT Managed Services Provider (MSP) do? The answer is broad. The simplest way to think about it is they help ensure your system runs smoothly and securely, and solve any technical issues that come up so you can focus on the core of your business. On a deeper level, it can cover data storage, network security, cloud integration, technical support, license maintenance, disaster recovery and more.

    This kind of support creates a variety of benefits. Cost-savings, round-the-clock IT services and support, and reduced strain on your in-house IT staff to learn every application your firm uses day-to-day to name a few. Having one firm manage all such services can reduce costs and deliver peace of mind that your systems will work when you need them.

    Now let’s explore some more benefits that an IT Managed Service Provider can offer.

     

    Benefits of Managed IT Services

    1. Holistic approach for monitoring, management, data storage and security streamlines operations under one roof.
    2. Centralised offsite facilities for data storage reduce the risk of a natural disaster like a flood or fire. Furthermore, these facilities have world-class standards for security and control so you can rest assured your private data is safe.
    3. Round-the-clock service means there’s always a set of eyes watching to ensure that your network is never down. Get client data at your fingers tips whenever need it and never lose a presentation again.
    4. Specialised skills from an MSP saves you from having to upskill in-house teams for every new application.
    5. With day-to-day operations taken care of, your in-house team can focus on your company’s core competencies and innovative ideas that will fuel long-term success.
    6. MSP’s can help ensure compliance with consumer privacy and financial data security rules to avoid fines.
    7. Steady monthly costs relieve cash flow pressures and make it easier to budget IT expenses.
    8. Centralised infrastructure makes it easier for employees to work remotely and access the same speed, security, data and applications as they would have onsite.
    9. MSP’s have scalability built into their service plans, making it easy to adjust resources and control costs with seasonal changes.
    10. You’re future-proofing your business as your service provider will continuously learn, train and upgrade to leading technology systems. You get all that expertise without having to pay for upgrades or training.

    What are you waiting for? Partner with an IT Managed Service Provider and watch as your team’s focus turns to drive strategic growth.

     

    Find Out More:

    Are you looking for a proactive IT managed service provider that can deliver help you on your journey for business growth? Our expert team are the IT specialists you’ve been looking for.

    Book a Technical Site Survey to discover how Deployus can provide your business with expert, cost-effective support and security. 

    Deployus is a Managed Service Provider (MSP) that provides customised services designed to enhance your business. Contact Us today if you want access to world-class customer care from industry experts who will help keep your business running smoothly.

    Free Technical Site Survey

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    How Low-Code Platforms Let Developers Drive Business Innovation

    Find out how low-code platforms like Microsoft Power Apps deliver apps ten times faster than traditional platforms. Join this webinar with Microsoft and Forrester Research speakers to learn how your technical team can work with IT counterparts to create unique and profitable apps. Join the app revolution here – sign up today.

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    Engage employees, improve productivity, and build team cohesion

    People feel less connected to their colleagues since moving to remote work. The solution? Create meetings that make everyone feel like equal participants—whether in the office, at home, or on the go. Remote attendees should not suffer from dropped audio or lo-fi, pixelated faces. Microsoft Teams Meetings, Teams Rooms, Surface Hub 2S, Teams webinar, Teams Platform, and Microsoft Endpoint Manager all serve to enhance employee engagement.

    Sign up to say connected—we’ll help you better connect and create new experiences throughout your organization with Hybrid Meetings.

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